Privacy Policy – Jaynstar & V2Games

Effective Date: September 2025

This Privacy Policy applies to all websites, mobile applications, and digital services operated under the Jaynstar and V2Games brands, including but not limited to:

  • Jaynstar.com (rideshare & tour services)

  • V2Games mobile apps and games

  • Business, finance, productivity, and utility apps (e.g. TaxSolo)

  • Any future applications or services published by Jaynstar or V2Games

This policy complies with the Australian Privacy Act 1988, GDPR (EU), CCPA (California), and Google Play / Apple App Store policies.

1. Application Scope (IMPORTANT)

Not all features, permissions, or data types described in this policy apply to every app or service.

Each Jaynstar or V2Games application:

  • Collects only the data necessary for its functionality

  • Uses only the permissions relevant to that app

  • Displays ads, subscriptions, or location features only if applicable

If a specific app does not use a feature (such as location, children’s content, or advertising), those sections do not apply to that app.

2. Information We Collect

a. Personal Information (Service-Dependent)

Depending on the app or service used, we may collect:

  • Name, email address, phone number

  • Business information (e.g. ABN, income/expense data)

  • User-generated content (entries, receipts, CSV files)

  • Account or profile details (where applicable)

b. App & Device Information

  • Device type, operating system

  • App usage statistics

  • Crash reports and diagnostics

  • IP address and approximate location (non-precise)

Collected via analytics and SDKs to improve reliability and performance.

3. How We Collect Information

  • Account registration or app usage

  • Service bookings or subscriptions

  • Payments processed via secure third-party providers

  • App permissions granted by the user

  • Cookies, SDKs, and automated technologies

4. Purpose of Collection

We collect data to:

  • Provide and manage our services

  • Process subscriptions and in-app purchases

  • Enable app features and functionality

  • Display advertisements (where applicable)

  • Improve performance, security, and user experience

  • Communicate service updates and support requests

  • Detect fraud and ensure compliance

5. Advertising & Analytics

Some apps may display ads using services such as Google AdMob.

  • Advertising identifiers may be used where permitted

  • Ads may be disabled for paid or Pro users

  • We do not sell personal information

Analytics services (e.g. Firebase) are used to monitor stability and usage trends.

6. Payments & Subscriptions

  • Payments are processed securely by third-party providers (e.g. Google Play Billing)

  • We do not store payment card details

  • Purchase status is used only to unlock paid features

7. Permissions

Depending on the app, permissions may include:

  • Camera (e.g. scanning receipts)

  • Storage / media (CSV import, exports)

  • Internet (ads, analytics, syncing)

  • Notifications (service or app updates)

  • Location (rideshare/navigation apps only)

Permissions can be managed in device settings. Some features may not work if permissions are disabled.

8. Data Sharing

We may share data with:

  • Service providers (payments, analytics, ads, cloud storage)

  • Legal authorities if required by law

  • Business successors in the event of merger or acquisition

We do not sell personal data.

9. Data Retention

Data is retained only as long as necessary to:

  • Provide services

  • Meet legal obligations
    After which it is securely deleted or anonymized.

10. Data Security

We use industry-standard measures including:

  • SSL/TLS encryption

  • Secure access controls

  • Regular system reviews

11. Children’s Privacy

  • Business and finance apps are not intended for children under 13

  • Game apps under V2Games comply with Google Play Families Policy

  • No personal data is knowingly collected from children without appropriate safeguards

12. International Data Transfers

Data may be processed outside Australia.
All transfers comply with GDPR safeguards and Australian privacy requirements.

13. Your Rights

You may:

  • Request access or deletion of your data

  • Withdraw consent where applicable

  • Lodge complaints with OAIC or relevant authorities

14. Changes to This Policy

This policy may be updated periodically. Continued use of our services indicates acceptance of the updated policy.

15. Contact Us

Jaynstar
📧 help@jaynstar.com
📞 +61 494 348 891
🌐 https://jaynstar.com